Your Special Delivery Service UK

No matter what or where in the world you need to move your goods to, we provide flexible and reliable solutions. All you need to do is tell us what, when and where - we will take care of everything else.

We are GDP compliant and specialize in time critical, temperature sensitive transports of high value products.

Your Special Delivery Service UK

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A Case Study

When Deadlines are Critical The Influencer Launch and Customs

A Case Study
A Case Study
A Case Study

It has become essential for brands around the world, to hold exclusive parties for influencers to create the right buzz ahead of launching new products.

With various businesses vying for the attention of influencers, you have to stand out.

One of our clients went all out and flew some of the most relevant social media influencers to a luxury resort in South America to present their new product ahead of launch. Months went into the planning of the perfect event and creating a flawless, “grammable” ambience. The merchandise together with the lavish display decorations were shipped via Express Courier directly to the venue well ahead of time.

A Case Study

However, on the day of set up a gruesome discovery was made –the actual products and displays had not arrived yet. The online tracking information showed, that the shipment was still processed by customs. Who would have thought that wooden display accessories have to comply with plant health regulations and can hold up your entire shipment? We would!

After hours of hopelessly trying to get somebody from the customer service department of the Express Courier to help, the client called us. We got our specialists on the case, who stayed relentless until at least the products were released by customs. We kept our client updated about all proceedings, who whilst we were dealing with customs, organised replacement décor items locally. As soon as the products were cleared we arranged for an immediate delivery to the venue, just in time to make the event a full success.